Frequently Ask Question
What is Buyer Protection
Your guarantee protection is important to us, so you would have peace of mind in shopping to our store.
You are protected when:
- The item you ordered did not arrive within the time promised.
- The 60 days full refund, when you did not received the items.
- The item you received was not as described.
Free Worldwide Shipping
Voyage.rocks offer FREE Shipping Worldwide, shipping estimated (7-45Days) with 60days Money Back Guaranteed.
For Fast/Deluxe Delivery, additional cost of $50 -$75 USD, it depends where country your ordering from.
When will I receive my receive my refund or store credit?
Your refund is important to us, that’s why we will do our best to do it fast and shorten the refund processing time.
Estimated time:
- PayPal: 3-5 days for the money to arrive. If your refund status is Pending, it means that the seller issued your refund but the money hasn’t arrived from the bank yet.
- Credit Card: 5-25 business days later. Depending on your customer’s bank, he or she will see the refund show up anywhere between
Trouble applying a voucher/coupons?
Our store wants to give you the best possible competitive and lowest price.
We give everyday great deals, discounts and coupon. In case of voucher/coupons problem, please contact us soon and will be happy to serve you.
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